When my wrong deeds hurt somebody, how do I handle this situation

Q: When my wrong deeds hurt somebody, how do I handle this situation?
Sri Sri Ravi Shankar: Okay, if your wrong deed has hurt someone, resolve you will not repeat it. Say,' okay, I did something that has hurt someone; from now on I will not do it'. This resolution may help, you may fail once, twice, thrice but continue with the resolution.