Sharp tongue
Everybody has a sharp tongue. After all, we are all human beings only. But the beauty lies in controlling it. Before an offending word is uttered, you should introspect and check it. And, even if occasionally you happen to use the wrong expression, you should learn the art of smoothening the matter out at once. You should apologise to the man whom you had offended, talk to him sweetly, ask his pardon and pacify him. Gradually your very nature will be changed.’
~ Swami Sivananda
